📜 Terms of Service

Last updated: 13 March 2026

This website is operated by CraftyLabz. Throughout the site, the terms “we”, “us” and “our” refer to CraftyLabz.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

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🛒 Online Store Terms

By using this website, you confirm that:

• you are at least the age of majority in your country or region
• you will not use our products for any illegal or unauthorized purpose
• you will not violate any laws in your jurisdiction when using this website

A breach of these terms may result in termination of access to the service.

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📦 Products

CraftyLabz sells physical 3D printed products. Many items are produced specifically for each order.

Because products are 3D printed:

• small layer lines may be visible
• minor surface variations can occur
• each item may have slight differences from another

These characteristics are normal for 3D printed items and are not considered defects.

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💷 Pricing

All prices on the CraftyLabz website are listed in GBP (£) unless otherwise stated.

Prices may change at any time without notice. However, price changes will not affect orders that have already been placed and confirmed.

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📋 Order Acceptance

We reserve the right to refuse or cancel any order if necessary. This may occur if:

• product availability is limited
• errors are identified in product descriptions or pricing
• fraud or suspicious activity is suspected

If an order must be cancelled after payment has been taken, a full refund will be issued.

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🚚 Shipping

Shipping times and delivery information are outlined in our Shipping & Delivery Policy.

While we aim to dispatch orders promptly, delivery times may vary depending on location, courier services, and production time for made-to-order items.

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🔄 Returns & Refunds

Our returns and refund procedures are outlined in our Returns & Refunds Policy.

Please review that policy for full details regarding return eligibility and conditions.

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🎨 Intellectual Property

All content on the CraftyLabz website, including images, logos, branding, and written content, is the property of CraftyLabz unless otherwise stated.

Some products are printed from designs created by independent designers. Where appropriate, credit is given to the original designer unless they request otherwise.

Website content may not be copied, reproduced, or used without permission.

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⚠️ Limitation of Liability

CraftyLabz products are intended for normal, reasonable use. We are not responsible for damage caused by misuse, modification, improper handling, or use outside the intended purpose of the product.

Some items may contain small parts or moving components. Customers should exercise appropriate supervision and care where necessary.

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📄 Changes To These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page and will take effect immediately upon publication.

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⚖️ Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

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💬 Contact Us

If you have any questions about these Terms of Service, please feel free to contact us.