Shipping & Delivery

📦 CraftyLabz Shipping & Delivery

Thank you for shopping with CraftyLabz and supporting our small business! We aim to provide a smooth and enjoyable experience from the moment you place your order to the moment it arrives.

🚚 Free UK delivery on orders over £25
🌍 Worldwide tracked shipping

🕒 Order Processing Times

Most orders are processed within 1–3 business days.

Orders placed on weekends or public holidays will begin processing on the next working day.

During busy periods, processing may take slightly longer. If this happens, we’ll contact you by email to keep you informed.

Many CraftyLabz products are 3D printed to order, meaning each item is carefully made before it ships.

🚚 Shipping Methods & Delivery Estimates

All orders are shipped using Royal Mail tracked services.

United Kingdom

  • Free delivery on orders over £25

  • Royal Mail tracked 48 Hours

International Orders

  • Tracked international shipping via Royal Mail

  • Estimated delivery: 7–14 working days

Please note that delivery times are estimates and may occasionally vary due to postal delays.

🌍 International Shipping

CraftyLabz ships to a growing number of countries including:

United States, Canada, Australia, New Zealand, Japan, India and many other destinations.

All international orders include tracked delivery, allowing you to follow your parcel every step of the way.

💰 Duties, Taxes & Import Fees

To make delivery smoother for our international customers, taxes and duties are paid when your order is shipped.

This means:

✔ No unexpected customs charges
✔ No additional fees on delivery
✔ Faster processing through customs

Your order should arrive just like a normal tracked parcel.

📦 Damaged or Missing Items

We carefully package every order, but if your parcel arrives damaged or something isn’t right, please contact us as soon as possible.

We’ll always work with you to resolve the issue quickly.

💬 Need Help?

If you have any questions about your order or shipping, feel free to contact us through our Contact page.

We aim to respond within 24 hours.